Last updated: 1st August 2025

1. Who We Are

Carnevale Solutions (“we”, “our”, “us”) provides CRM and marketing automation services to businesses

through our secure online platform.

2. What We Collect

– Account info: Name, email, business details

– Usage data: IP address, browser type, page visits

– Client data: Only what clients input voluntarily into the platform

3. How We Use Your Data

– To provide and support our services

– To communicate important updates

– To improve performance and functionality

4. Legal Basis

We process data based on legitimate interest, contractual necessity, or with your consent, under GDPR

where applicable.

5. Sharing and Storage

We do not sell your data. Data is stored securely in encrypted systems and may be shared with service

providers who support our operations (e.g. hosting, analytics).

6. Your Rights

You can request access, correction, deletion, or transfer of your data at any time by contacting:

privacy@carnevalesolutions.com

7. Cookies

We use cookies to enhance user experience. You can disable cookies in your browser settings.

8. Data Retention

We retain personal data only for as long as necessary to provide services and comply with legal obligations.

9. Contact

For privacy questions, email privacy@carnevalesolutions.com